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I bought a solar powered torch from this company but found out it was faulty as it does not charge up from solar power. I have written several emails to them but they write back answering some random question which was not even asked by me. They have ignored the fact that the item is faulty and even suggested that I source a replacement part and fund it out of my own pocket. I asked for a replacement or a refund but now they have now stopped answering my emails.
Tip for consumers:
Terrible customer service
Products used:
Torch
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Total joke never received and impossible to get refunded money stay away they are under...
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