micro n.

So I ordered a costume from CosplayHouse and not only was it extremely late it looked nothing like the picture. While i was waiting for it to arrive before a con I got a conformation email saying that they were starting it. Then 3 weeks past and i heard nothing. So I emailed their costumer service and they told me that they sent an email saying that they couldnt get it to me by my desired time. I was so annoyed that i asked them to cancle the order and they told me they couldnt because they already started to work on it... so i waited 3 more MONTHS for them to finally send it and when i got it, it looked nothing like the picture it wasnt made of cotton, they made it out of spandex which looked awful. I then asked if i could return it because it was not what i ordered but they told me no i cant get a refund because in their return policy it says"Tailor-made items such as costumes, shoes, wigs and props may have slight differences in color, design, style and materials". So if you are into buying things that might not be what you want then go right ahead but if you like to know what you are buying then i suggest you go sonewhere else.