- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Received outdoor sofa order April 26 …Put up sofa in June….By the end of the summer all the cushions were faded.Very poor quality…Contacted customer service and they insisted they only had a three month waranty…Horribe…horible.horrible…quality.Buyer beware! You must absolutely not believe the reviews on their website and app…I made a purchase from them.The email they provided me with a link for feedback absolutely does not find my order…States'order not found'.Guess what.my credit card says otherwise.I paid for this item….Why is your company not allowing me to share my review. Your outdoor sofa was overpriced and the cushions are horribly faded.Very poor customer service!
Tip for consumers:
The company is a scam..No way to leave a review on their website or on the app…They provide you with an email with a link..However, they make the link disappear after a couple of months..So u can not leave an honest review about the product..Very calculated moe….and should be illegal .
Products used:
Outdoor sofa
Mic hasn’t received any votes.
Mic hasn’t received any thanks yous.
Mic doesn’t have any fans yet.
Mic isn’t following anybody yet.
Empty.
Hi Mic, thanks for reaching out! For the fastest response from our friendly customer service team please go to our website and click the "chat" button in the lower left-hand corner (available during business hours, P.S.T.). You can also email our support team at customerservice@aosom.com, or call us at +1-877-644-9366. Our US branch has been around for more than a decade and our warranty is for a year. We are eager to assist our customers and look forward to hearing from you.