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Basically I bought a account where the seller indicated in the description that it was a handmade and legal account. The account worked for a while and out of nowhere it was blocked by Steam because it had been accessed by someone and was compromised. I did what the seller said, did not change the country of the account and tried to speak to support indicating the original email (the one the seller provided at the time of my purchase) and Steam responded saying that it was not the first email, I believe that the account is not handmade from the seller, but rather an account stolen from someone in China and in the meantime it was blocked by the system or the original owner asked to recover it. I asked the seller to help me, give me a refund or exchange for another legitimate account, his response was just "the warranty is over and the account has been banned". I contacted G2G support with all the evidence that the account that was sold was obtained through illegal means and even G2G's own terms do not allow STOLEN accounts to be sold and that the seller has to prove that the account is completely legal and his before selling (really? It doesn't seem like it), G2G's response was limited to telling me that the protection had already ended and that they couldn't do anything, I complained again providing even more evidence and asked for help and they did copy paste their previous message. In the meantime I don't any way to report the seller and give a negative feedback on his "store" Wow, what an amazing website! Don't buy anything here if you don't want to lose your money or the product you want! Unfortunately I did not use Paypal to buy the account, otherwise I would open a dispute there and refund the money trough Paypal.
Tip for consumers:
Basically I bought a account where the seller indicated in the description that it was a handmade and legal account. The account worked for a while and out of nowhere it was blocked by Steam because it had been accessed by someone and was compromised. I did what the seller said, did not change the country of the account and tried to speak to support indicating the original email (the one the seller provided at the time of my purchase) and Steam responded saying that it was not the first email, I
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Steam account
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Account was claimed back after changing information so i paid and received nothing basically. I...
We understand your frustration with the situation you've encountered. However, it's important to note that we cannot hold the seller's funds indefinitely after the insurance coverage has lapsed. Once the payment is released to the buyer after the order is completed, our ability to intervene becomes limited.
Since you've already communicated with the seller and escalated the issue to us, your best course of action now would be to continue communicating with the seller to seek resolution. We recommend requesting a refund or exchange directly from the seller, as they are responsible for providing a legitimate account as described in the listing.