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I signed up for the $5/month service for a school project using their Genogram template. Though it was a monthly subscription I had to pay the full year up front. It was not a very useful tool so I canceled the remaining 11 months and asked for a refund of $55. After several emails they lied and said it was an annual subscription and I could not receive a refund even though the screen shots clearly state it was $5/month. I have filed complaints with the US Attorney General though this company is located in Australia. The CEO of the parent company, Cinergix, according to Wikipedia is Chandika Jayasundara.
Tip for consumers:
These guys are crooks. I have notified the University of their scam and in turn notify the other students to beware of this company.
Products used:
Genogram-used a different genogram tool on another website which was much more inutitive.
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