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Mike J.

Contributor Level

Total Points
160

2 Reviews by Mike

  • Genuine Replacement Parts

12/14/23

I ordered a part from Genuine Replacement Parts and only several days later received an email that the shipping will be almost that of the item (around $300). They should have been upfront that the shipping will be 40 times (yes, forty) that of the originally quoted shipping cost. GRP was not willing to do anything to remedy the situation (not even meet me half way on the shipping cost), but refund the cost of the item and quoted 5-10 business days on the refund. You were quick to take my money, but are taking up to 10 business days to refund me. I would never order anything from this distributor and will advise anyone I know to no do so either.

Service
Value
Shipping
Returns
Quality
  • Genuine Replacement Parts

12/14/23

I ordered a part from Genuine Replacement Parts and only several days later received an email that the shipping will be almost that of the item (around $300). They should have been upfront that the shipping will be 40 times (yes, forty) that of the originally quoted shipping cost. GRP was not willing to do anything to remedy the situation (not even meet me half way on the shipping cost), but refund the cost of the item and quoted 5-10 business days on the refund. You were quick to take my money, but are taking up to 10 business days to refund me. I would never order anything from this distributor and will advise anyone I know to no do so either.

Service
Value
Shipping
Returns
Quality

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