Tried for 2 days to order a simple GE part. While it appeared the order was going thru, it kept bringing me back to their Order Page again. NONE of the links of their Customer Service list at the bottom of there website work. Finally found a phone number. Contacted them and, while the rep was nice enough, she NEVER understood what I was explaining. Kept telling me to try again in 24 hours with a different browser. Suffice to say the experience set off that "little voice in the back of my head"... and it's NEVER wrong. Done with them for sure. And after reading numerous other reviews, it just solidified my thinking.