One of the worst companies I have ever encountered, part of which, to be fair, was down, I believe, to language miscomprehensions
A simple purchase of a children's desk took over 2 months as they first said that shipping from Germany to the UK was impossible. Then, that changed, but they raised the price and added shipping costs which were originally included
Communication was torturously slow and often incomprehensible
I eventually got the item though I have not yet assembled it.
The price was the best available for when I ask if Best Desks, a UK company, who carried the same item, would match the price, they went into a long explanation how lovdock did not pay taxes which represented unfair competition (which, I suppose it might) and told me to not contact them again
All in all, the desk is fine but the customerr experience was horrible