Terrible customer service. Save yourself the trouble and DO NOT USE THESE PEOPLE. As a realtor, I often buy a deep cleaning for my clients after we close on their house. Merry Maids charged me over $1000 to clean a 2400 square foot house -- a house that was just listed on the market, fairly clean to begin with. My client even said they worked slowly. I took it up with their management, showing them my client's message, and they were all, "sorry not sorry." They were zero help and I had to keep following up for a response. Again, DO NOT USE.