Mimi G.

It used to be a great site. That changed the summer of 2023. Now, in order to redeem, you have to upload a photo of yourself and the front and back of your driver's licence! Nowhere on their redemption page does it mention this. It's hidden in the privacy/redemption terms but doesn't specifically mention driver's licence or similar government id.

I tried several times to get them to manually redeem for me. All I got each time was cut and paste company policy. I tried uploading my driver's licence but covered up my id numbers. That got me rejected by the third party verification company that they now use.

When I tried to reason with them, they said my account was suspended as I was suspected of fraud (really?) and my membership terminated. I've been with them ten plus years but that apparently counts for nothing.

I posted a negative review on Trust Pilot but it was removed along with all the others with the same problem. Dynata/Webperspectives is terrible. Don't waste your time.