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Ordered some Gucci shades which were slightly delayed due to a security check but still arrived in good time. However, I specifically wrote on the note do NOT give me the yellow case. What did they do? They gave me the yellow case. Either they can't read or this was their attempt at a sick joke. It was meant to be a gift but it's an ugly case! Will never shop here again.
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I ordered a pair of sunnies on 24 November. By 14 December they still had not been received so I...
Hi There,
Thanks for taking the time to leave us a review.
All of the Gucci sunglasses come pre packaged with a case from Gucci so we are sorry that you have received a case colour you are not happy with.
I assure you this was not a sick Joke as you have suggested and if you just contacted us we could then have looked into this for you.
Please email us at info@shadestation.co.uk with your order number and the issue and we will look to see if we can offer a resolution for you.
Kind Regards
Shade Station