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Mind G.

Contributor Level

Total Points
83

1 Review by Mind

  • LOFT

3/17/23

I can't believe while Loft.com is being rebuilt, they have the site up with so many technical issues. I have tried to place an order on 2 different days in a span of 2 weeks, and the order does not go through with a message that I need to check all my information. I finally contacted customer service and was advised to try different browsers. I tried 3 different browsers and still got the same error message. Called customer service again, and found out that it is the Loft.com portal that is misbehaving, and even though it has been suggested to the company to bring the site down until the issues are fixed, the company has not agreed!

I also noticed while searching for specific items, the un-selected styles were being included in my search results!

I am in awe that a big company would act so irresponsibly and unprofessionally for sake of greed, wasting customers' time and damaging their name. No more business from me.

Mind Has Earned 3 Votes

Mind G.'s review of LOFT earned 3 Very Helpful votes

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