I bought a baby shower gift from this site, and never received it. My friend specifically picked it out, so I bought it. They took the money from my account, which I do have proof of this. It was promised to arrive on July 17 which was almost a month later, but it never arrived. I cannot get a hold of anyone to return my money, in which u can not get a hold of anyone. At this point someone else has hand made these items, and I must add their product looks alot better then the original. I have to call it a loss now and I'm out of pocket nearly $60.00. This is horrible business practices and I will never recommend or order from this site again.