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Miranda S.

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1 Review by Miranda

SteelSeries

  • SteelSeries

“Horrible customer service”
10/24/22

I purchased the arctis 9 headphones for my son and within a few months, they weren't working properly. I contacted customer service, who asked me for an excessive amount of information and wanted me to jump through hoops just to get them replaced when they were supposed to be under warranty. Needless to say, I never received a replacement and now I'm just out the $250 I spent. Horrible service

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