Please read entire review for accuracy.
I ordered this item about 4-5 months before I received it, even messaging them through the ticketing option in email they sent (click tracking and the ticketing option is on the site). I was very worried that I was being scammed. But although the wait was incredibly long, they responded back in a decent time and the item came in a box that wasn't totally damaged. It was packaged well, but didn't come with instructions (although a quick google search solved that).
It's a great value for the price, it's just a long wait to get it. I had to get non standard bulbs for the light I got, but Menards had them so it wasn't too much of a hassle.
Do purchase from them if you have time to spare and are handy enough to do a google search. Don't buy from them if you're on a deadline and aren't very handy.