Miriam L.

I never had a problem with Printerpix until my last order.
I ordered a small, 20-Page photobook, which arrived on March 5th. It was BLANK! It only had a shadow on the cover where the photo should have been. Inside - a multicoloured empty book! When I queried it, I was told that my order had arrived blank - yet I had spent considerable time and effort to place the photos as it was a gift for my 89 y. O. Mother and I still had the original on my computer. They offered to re-print the book but I had to pay postage. I agreed immediately. They were to send me a code to use. I am still awaiting the 'code'! 3 months later, I am no closer than I was in March to getting my item printed. I also have several 'ticket numbers' covering the same issue. Printerpix have continued with automatic replies to all of my emails. All this wasted time and effort is for the princely sum of approx. £10.00. For an international company - they seem to have a very small town attitude. I am very disappointed with the lack of service.