I signed my mother up for this program given some recent injuries that have left her a bit disabled.
Not only is the marketing wording on their site shady, but the default toggle resets to annual payment, so if you navigate to another page, it resets anything you started scoping.
Then once you sign up for the membership, the fees of the rides are higher than what you pay just using a ride share app.
In my experience, they make a lot of money of folks that need help. And while more intensive services/support have validity for higher costs, the costs do not align at fair and are not as transparent as they should be.