Thank you so much for taking the time to leave us a review, Miro.
We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service.
All our subscriptions are set on auto-renewal (unless canceled). You could have avoided this charge, had it been canceled a day before the renewal due date.
We maintain complete transparency with our users to avoid any confusion regarding the billing terms.
Since you have mentioned that you have already raised a dispute, the dispute will be handled by the team concerned.
Based on the dispute outcome, action will be taken by our finance team. I hope this helps clarify.
If you still have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team
Miro Has Earned 2 Votes
Miro D.'s review of Seeking Alpha earned 2 Very Helpful votes
Thank you so much for taking the time to leave us a review, Miro.
We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service.
All our subscriptions are set on auto-renewal (unless canceled). You could have avoided this charge, had it been canceled a day before the renewal due date.
We maintain complete transparency with our users to avoid any confusion regarding the billing terms.
Since you have mentioned that you have already raised a dispute, the dispute will be handled by the team concerned.
Based on the dispute outcome, action will be taken by our finance team. I hope this helps clarify.
If you still have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team