Ipod came in Apple Cases. Couldn't change language from Chinese no instructions. Finally found a little info on line... but not on Deal-Cools site to get the language changed. Ipods have Media Player guts but don't work on Windows Media Player. These are the look alike new IPod touch that were so popular around Christmas. Sent back and am having a difficult time getting reimbursed. They have a refund policy but thus far no refund. Looks like the have taken the IPod touches off their site at this point.