Miss P.

For those living in Southeast Asia, please DO NOT purchase from this company aka Beauty Joint. I repeat, DO NOT PURCHASE from them. Why? Well, I have several reasons. Where do I start...

Firstly, their shipping fees are outrageous. It's sooo expensive & overcharged, even for their ‘Standard' shipping (with no tracking). But this isnt as serious.

Second, their shipping took FOREVER! I ordered in April-May and had asked them how long does it take to arrive, & they answered "6-8 weeks" which i thought was pretty understandable due to COVID. So around August, I emailed them & they told me they no longer ship to my country (hence refunded me for my second order - which i have no issue of), BUT, as for my first purchase (which i ordered in April-May & they promised 6-8 weeks), it was somehow lost in transit? And i've waited fo 3/4 MONTHS ALREADY UGHHH. & when i emailed them if they can issue a refund for me (around USD 140), they told me they couldn't do that as it's ‘lost' so it's not their fault? Are you serious? At least be a responsible one and refund!

The only good thing is good customer service i guess lol. Heard many good reviews about this company, but to me, it's one of the worst i've ever bought from. High shipping fees, took way too long to come & even worse, no refund for my lost parcel lol.

Will never purchase from them again.