They are unregulated and not registered, but they claim to be which is far from the truth based on my experience with them, my withdraw order was never processed though I paid the fees and did everything asked and they later locked me out and denied me access. I was introduced to (barrywagner at protonmail com) a senior specialist at cryptiide, which i find highly professional and reliable. My case was handled brilliantly and my total funds was recovered in few weeks of work.