I ordered an item from them and when I received, it was not the right item nor did it fit per their size chart. After contacting them I was advised they would refund 50% of item, offer 10% off next purchase or I could return them item and would be responsible for the shipping, which is outrageous. I have literally worked with them every single day for 14 days now and they still have not provided a reasonable resolution. Don't order from them! Customer service is terrible.