Mitch C.

Wish I had read these reviews before booking through this company. Made a reservation Boston to Paris, after confirming the flight I realized I messed up one of the dates. Called cheap-o and had the date changed at my expense. ( Ok my fault). Receive new conformation with correct times and dates. All is good until I get a call from cheap-o a few hours describing a price increase nearly doubling the initial price. After a 30 minute back and forth they told me no problem, never mind, all is the same as It was. What just happened? Feeling uncomfortable, I went directly to the airlines website and used my locator # to verify the information. Turns out the cheap-o agent, took it upon himself, so I wouldn't have to pay the price increase, changed the times of my departure without updating me about it. Long story short it took hours to convince these people that I was canceling because they baited me with a low fare and switched the price and times without my permission and that they needed to refund my money so I could walk away... make that run away. My best advice is don't use their service. Update: Now days after posting this review I discover I have been charges twice. Once by cheap-o and once by the airline... Time to initiate charge back.