Mitchell H.

5 years ago when it had not been sold to QVC everything was better. Yes it took a long time to get the merchandise but if it was wrong they let you donate it and credited your card. Sometimes they would want the item back if it was expensive like my LED face light but I was credited for shipping. Sizing was and still is an issue as most items are made in China. Now except for Suzanne Betro ( which is smaller than my usual size) I rarely buy clothing from any other vender on the site. Shoes are also hit or miss and often run small.In 2020 the prices started climbing and my SUZANNE BETRO tunics went up 20% Now they are 25 %to 30% Higher as well as the slacks. I can only assume many other items are more expensive as well. They used to have weekend free shiping after your first order but they changed that policy. I gave up working with customer service after QVC bought them as the people are impossible. I simply donate items as the return fees are insane. If Amazon carried Suzanne Betro I doubt I would ever shop with Zulily again.In its heyday I did get great deals on name brands they do not carry anymore. Fantastic handbags that were the real deal. Cosmetics that were not fake. Cute kids toys. Those days are over. I looked at my orders last year and they were 1/3 from even 3 years ago.The quality control seems to be zero and they appear not to check the items they send out prior to shipping now in jammed paper bags instead of boxes like in the past. All in all I am really looking to find other shopping sites in addition to Amazon for my on line clothing purchases. Terry Hooker Holstein