I have been a client of NoNotes for many years. I am not sure what their current situation is, however I have a recording that will not play or download. I have been contacting them for 2 weeks via email and telephone and they will not respond. You cannot even leave a voice mail message anymore. Maybe they are going out of business? I don't know, but this recording was an interview that I will now have to pay for twice as we will have to re-do it since NoNotes will not respond to me.