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M M.

Virginia, United States

Contributor Level

Total Points
84

1 Review by M

  • BeyondMenu

2/26/21

I searched for my favorite restaurant on google and mistakenly clicked on the "got to website" link in the Google info panel on the right, thinking it would go to the restaurants website. It didn't. It went to beyondmenu's fake site for the restaurant. The menu and contact info all looked legit but some of the interface didn't work as I remembered the last time I ordered from the restaurant. The prices also seemed very high. I proceeded to checkout anyway (stupid me). The site required me to create an account... so I figured the restaurant had decided to go with a new online vendor. However the site said there was a problem verifying my credit card. I double checked and all info was correct. So I called the restaurant and placed my order over the phone. The bill was more than 25% cheaper. I then informed the restaurant owner of this apparent scam. They said they were not aware of beyond menu and were attempting to fix the links. This is very frustrating. Don't use Beyond Menu... It is a SCAM.

Tip for consumers:
Go to the actual restaurant site instead. You'll get a better price and won't get scammed.

Products used:
Website only. I hope the order did not go through (as advertised).

Service
Value
Quality
Thumbnail of user leonc28
BeyondMenu C. – BeyondMenu Rep

Hi M M.,

May we know what restaurant were you referring to? It's impossible that the menu prices on our end our 25% higher that those of the restaurant since menu details comes directly from them. Also may we ask on what part were you "scammed"? You mentioned the transaction was not successful since your credit card was not verified, is that right?

Real customers of our website would usually call our customer service hotline regarding such issue, kindly call our Customer service hotline at (630)776-3590 if you need further assistance.

Sincerely,
Beyond Menu Customer Service

M Has Earned 4 Votes

M M.'s review of BeyondMenu earned 4 Very Helpful votes

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