Ordered a part for my grandson. Once received the item didn't work out. He placed all items back in box and sent back. A week later I called to see about refund. I was told not all parts were in box. Grandson said yes they were. I called today and said just send back, I asked how much I needed to pay for postage. I don't know I'll have to call you back after I talk to shipping. We'll it's 4 hours later and still have heard NOTHING.