Transactional capabilities are borderline fraudulent.
Store pick-up items: delayed 20 min at the counter where I'm told my amex card has canceled half my order. I had to call AmEx on the spot to discover that some bizarre intermediary that REI uses had refunded half of it! And now, in the store, they wanted it back. The clerk told me this happens all the time 😜
Delivery items: 2 days later they email and cancel my other 2 delivery items due to " nventory changes"