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Mohd Azeem A.

India

Contributor Level

Total Points
80

1 Review by Mohd Azeem

  • Unigrade

5/20/23
Verified purchase

I placed an order on 26th March for which I was charged $2235 and now the website is getting some technical errors!

And their support team doesn't even respond,

I would recommend all those people who are new visitors to this website, do not trust this website, and their website customer support team has not responded to any of my emails so far, more than 3 months have passed.

Tip for consumers:
This website will lie and take the remaining amount from you by giving a shipping guarantee and even after that neither will give any tracking number of the order nor will they take anything from you seriously.

Products used:
no one this was my first experience

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonf325
Jon F. – Unigrade Rep

Dear Mohd Azeem,

Thank you for taking the time to leave a review.

I am sorry to learn your experience has been a negative one. I would like to investigate further into your feedback however I cannot identify your account given the information in your review.

I have requested some further information through Sitejabber, if you would be so kind as to provide your order number when prompted this will be a massive help in ensuring that we have the opportunity to properly investigate and look to make changes to improve our service.

Kind regards
Unigrade, Inc.

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