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moira m.

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1 Review by moira

Groupon

  • Groupon

“I cannot cancel an order, or use "Live Chat" to contact...”
3/11/12

I cannot cancel an order, or use "Live Chat" to contact a rep. It only gives me an error page saying "Illegal Parameter"?

Emailed and am waiting for reply. After reading all the negative posts on here, I am worried that I will be billed for this item, and will not be able to reach anyone. Ugh.

  • Comments (0)
  • 229K Views
Helpful  (1)
Thank you
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DeeDee L. – Groupon Rep

Hi Moira,

Thank you for reaching out to me on Sitejabber, and I'm so sorry for the delay in response. Feel free to reach out to me privately if your issue has not been resolved. Please send me a private message with your user id and order number. Thank you!

Best,

Jason Faria
Sr. Manager Customer Service

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