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I filed a claim for a lost phone and the instructions sent with the new phone told me to call a number to activate. With what phone?
I had to call a friend and speak through them. We were on hold for 15 minutes, and the call lasted over an hour before it just dropped. My phone still isn't activated and I've lost over an hour of my life with no resolution. There has to be a better solution than this company. Going to AppleCare.
I can't speak to their products as I placed an order and due to a technical issue with their site, was not delivered to the correct address. Customer service was unapologetic and offered no resolution as is their "policy". I was treated like a liar and a criminal. I felt if they were not going to replace the $100 order at no cost, the least they could have done was offer a discount off another order. I will NEVER shop Body Shop.
Tip for consumers:
Double triple check the delivery address
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Had this insurance sine 2022 haven't done not one claim. Now that I need to do one it's a hassle...
Hello. We are very sorry to hear about the trouble you are experiencing to activate your replacement. The package comes with instructions for activation and as well our technicians ready to help you. -Rue