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I ordered a dress and it arrived in good time but is one size too small. In an effort to exchange it for the next size up i emailed for an exchange in the 7 day time frame with no response. I have emailed another 5 times since, using different emails with no response. ORDER ZAPAKAAU*******. Its weird though, i recieved an email from them asking me to review my purchase.
Tip for consumers:
that they don't answer emails
Products used:
dress
Molly C.'s review of Zapaka earned 3 Very Helpful votes
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Hello
We feel sorry about the situation.
We'd like to check your case and offer assistance. Unfortunately, we could not find any order under your name, please feel free to contact us and provide your order number? Our email address is service@zapaka.com.
We'll be glad to assist you,
Thank you very much.Kind regards,
Zapaka Customer Care