Molly P.

I was extremely disappointed of brandex bracelets because there was significant lack of communication throughout the process. The order was created for rush delivery, they emailed once saying they could get them there one day later than planned, which was okay. However, then the bracelets never showed. Three phone calls, multiple emails, silence from them. Finally I go on their online chat and somewhat talk to someone who said to re order them or email customer service. Ended up requiring a full refund and went with 24hourwristbands (highly recommended). They got the job done and updated me as we went on.