I had made a mistake on my reservation and when tried to correct it I ran into their robots but received no remedy. I always use to book with thembut they were ok to lose me as a customer for one mistake out of approx 100. I even send an email to the CEO and still no reply. That shows you much they care.
They claim I owe them $8.22 but when I show them that I paid they want more proof than what I have in my bank records. They have blocked my account forcing me to go else where. Time and time again I have tried to get the matter cleared but to no avail. They wont take their time to research on their end but expect me to waste my time looking for $8.22. Tried to add the transaction line from my bank statement and it expects a 300x300 px image which cuts off the whole like. I paid on Jan 4th 2021 and I am still getting a run around this company.