Mona A.

I called Jostens to verify if the ring I ordered 8 weeks ago and paid $410.00 for had been shipped to the school for ring day that will take place in 2 weeks. The lady who answered the phone informed me that it had not been delivered or shipped (possibly not even made). When I voiced my concern about it arriving on time, she stated "nothing is guaranteed, NOT EVEN YOUR LIFE". Such indifference and lack of accountability is extremely disappointing and disgusting behavior to the people who pay their hard-earned money for these rings. Shame on you Jostens for over-inflating your prices and treating your customers with a lack or care and disregard.