I cannot access any of my movies, many of which were purchased for instructional purposes. I am beyond upset, no warning after spending a considerable amount of money on this site. Originally I used Target Ticket and was commuted to this site when they bought out Target Ticket. Some of my videos did not transfer over. That was disappointing but they did give me credit for them. This disappearing act is unacceptable. I received a brief email from my first request for info, it was vague and ambiguous. All subsequent emails just generate an automatic response that is useless.