I bought a waist trainer about 2 months ago I spent about 120! And two weeks later received a 3x I needed a medium so returned it I paid 50 to get it returned. I got store credit so I ordered another waist trainer this time the right size and guess what I got in the mail. An empty bag! So I reached out to the to let them know what was happening they asked if the packaged was handed to me obviously not it was put in my mail box! And then no response so I wrote them today and they said they would do an investigation and left it at that! For such an expensive waist trainer and for it to be known world wide it has been the worst experience worst customer service! HORRIBLE!