Monica H.

I have just read everyone's reviews and mine is the same as everyone else... draining, combative, difficult and took the patience or a Saint to get anywhere and then ended negatively, without feeling understood or really listened to. They are not in the caring business- be prepared for a rough ride.

Absolute waste of thousands of dollars over the past 8 years! Tried to file a claim and got stuck in "groundhog day" filing the same thing day after day and not moving forward. Then, so frustrated, couldn't wait any longer, so just went and got a new phone. It was a total waste of money and time with asurion!