Monica K.

I have been playing the game since June 15th 2019. I have spent exactly 283.8 hours on the game and spent too much money,$285 to be exact. All to have it stolen from me with no explanation whatsoever. I'm extremely disappointed and frustrated. Because today 10-1-2024 I have just found out that I've been banned for simply flagging someone who said a bad word on the game. And to be fair I still don't know IF thats the reason I was banned because they're refusing to tell me. Not only is my account banned but my entire laptop is banned meaning I can't even make a new account. Yes I did try. I HIGHLY suggest NOT supporting this game. They will only steal your money like they did to me. I have sent multiple messages to them to try and resolved the issue and they haven't given me a reason as to why my account and my laptop was banned. I'm very upset considering the hours and money I had spent on it. I truely did enjoy the game but to be robbed from the one game you have loved for years is a whole new level of disappointment and betrayal. Don't be like me. Don't trust them because you'll end up banned like me for simply trying to make the community better for kids.