I have the exactly opposite experience. I love dealmoon.com so much. I shop online a lot and Dealmoon helped me save money, like when I go shopping on macy's, bloomingdales, I always first come to dealmoon to check discount information. And for those who want to use dealmoon, remember that dealmoon only publish discount information, they don't sell stuff at all. You need to contact the seller from whom you purchase. After all, without dealmoon's discount information but going to department store, you still have chance to get some bad quality product or experience bad customer service. Fairly to say, that's not dealmoon's fault. LOL