I've had the same 1 star experience as many other businesses here where the account was suddenly blocked and nobody could provide any extra information. Agents over the phone kept promising it's with the 'internal team' and somebody will get back to me within 48 hours or within 3 business days, but that never happened. All I got was an email with a link to their FAQs. I have become too reliant on Indeed for recruiting and this has really impacted the business. We had paid campaigns and an active account for close to a year and fine-tuned our marketing efforts based on Indeed campaigns. I need an explanation at least and some chance to fix whatever the issue was, not a ban and then ghosting.
Hello,
All accounts and jobs are subject to our standard reviewing process. After further review, the decision has been made that your job postings cannot be shown on Indeed. For your reference, please see Indeed’s terms of service: https://ca.indeed.com/legal?hl=en&redirect=true#tos and our Job Posting Best Practices: https://indeed.force.com/employerSupport1/s/topic/0TO1R000000xxOtWAI/policies?language=en_CA
No further action is required on your part and no additional details regarding this decision have been provided. We apologize for any inconvenience this may have caused.
Best regards,
Indeed Support