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Imagine my surprise when I saw a $69.60 charge from Just answer for a subscription fee the day after I had contacted them looking for an attorney referral. At no time during my online interaction with them was I made aware that a subscription was involved in their service. I should have known something was fishy when their Terms of Service link failed.
The material represented that their service was "absolutely free of charge", so I assumed they were paid by the lawyer.
All together, I paid around $80 for ten minutes-worth of time for information I could have gotten free on Google.
These are bad very people, which is why they're in a class-action lawsuit.
Tip for consumers:
I don't recommend doing business with this company
My bank account was charged for over $2,700 in five separate transaction on the same day by a merchant named FREELANCER.CO.UK. I've never done business with them, nor do I know how they got my name or information.
I reported them to the police and the FBI.
Stay clear!
Monty H.'s review of Freelancer.co.uk earned 3 Very Helpful votes
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I had a tax question I needed answered. I could go to IRS and get an answer for free but would...
Hello Monty,
Customer satisfaction is very important to us, so I am happy to help make this right. Please contact MegMK@justanswer.com or call 1-800-808-0645 ext. 55.
Best regards,
Meg at JustAnswer Customer Care