I used their finance company to purchase for a $11,000 and will be paying back $19,000 in return. They said it would take 4 to 6 week to build it and send it to me. It took them 9 weeks before I receive the cart. Now that I gotten the cart. The water heater is busted up. And I can seem to get anyone to give me answers. Bless the poor lady heart who works in the office. She tried her best to help me. But the other department is very very slow to get back at me.