I have made payment for online consultation but neither doctor has responded nor given any prescription. I tried to call lybrate healthcare executive but each time the concerned person on the other side disconnected the call. Also I dropped mail for full refund but no reply received from lybrate help desk. It's totally scam app and horrible experience for me. I have consulted doctors in practo as well but these has never happened and I received the refund immediately if the consultation undone