Gametag.com is a really bad site. I have tried to sell 4 accounts to them and they do not reply on their site. My accounts are still stuck on processing after many days. I would NOT recommend this site to anyone. If you are going to sell any game account take them elsewhere these people will waste your time and ultimately scam you. They offered good money for my eve accounts. Have not heard from them in 2/3 weeks after I tried to do business with them. AVOID THIS SITE LIKE THE BUBONIC PLAGUE!
If you have issues with your submissions, you can e-mail vip@gametag.com at anytime.
I have no record of anyone in the last several weeks submitting 4 accounts to us in the game you specified. If you are a true seller which I don't believe you are, then please provide your account submission order numbers so we can assist you.