I ordered bath and hand towels for Thanksgiving. When I placed my order I was told it would ship in 3 days. I have yet to receive so I contacted them and I was told that the order was in production I then attempted to cancel the order and be refunded my money at which point I was told that I could not cancel it and would have to return the item once received. I would then be refuned my money minus shipping and stocking. What nonsense! The order hasn't even been shipped and they still won't refund. I don't recommend this company!