I'd posted and been paying the weekly fee for almost two months posting the room for rent. I got nothing but a few scam tenants responding asking for my account info so they can cashapp the deposit for me to hold the room, due to being out of town. I refused and block the scammers. The many other tenants messages me regarding the room, but never ever responds when I respond back. Totally a waste of my money and time. About to cancel this crap.
Hello,
We're sorry to hear you had a negative experience with other users on SpareRoom and as your comments sound concerning, we'd like to look into this further and would be grateful if you could contact us on 877 834 2909 or at site.moderator@spareroom.com.
We have a team of moderators who investigate every report made and where appropriate, will remove a user from the site. If you can provide as many details as possible to them in your report, including any off-site communication if this activity did not take place within our messaging system, that will help them locate any account concerned.
Best wishes,
The SpareRoom Team