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The fact that I just had to enter a bunch of very personal information to recover my account, received a code to another email etc and I still can't even set the new password? This is ridiculous, felt very invasive, and was ultimately completely unhelpful. I'm literally just trying to create an account to something else entirely, so I can do schoolwork, and now I'm on a whole other mission. This is the dumbest system I've ever experienced, and I wish that that was a joke.
Would be nice if it was something like this: https://www.youtube.com/watch?v=RwC9CP_2YKE
Tip for consumers:
I use Microsoft office products alllll the time, I think when they are good at something it's really good. HOWEVER they have a nasty habit of either nerfing their own products OR making the user experience for day to day tasks and issues a total.$#*!ing.nightmare.
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