On 12/4/22 I ordered 3 necklaces for Christmas present. I have contacted them 4 times through their email *******@lorajewel.com which is the correct email asking when I will receive my order they have not answered any of my emails. I've also asked for them to send me the tracking numbers. So far no email & no tracking numbers. They are very unprofessional & need to get out of business. I hope that I will get my order before Christmas.