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M S.

Contributor Level

Total Points
171

2 Reviews by M

Jet
  • Jet

6/6/17

Love their business model. Don't know if their being owned by Walmart will change that, but over the past year, I have been thrilled to see those purple boxes at my door. If you saw how they wrap a bottle of salad dressing, you would have thought it was fine crystal. Love their prices and offerings. Especially for healthy items.

  • Zulily

6/6/17

Bought a lot. It had such potential from the pictures, but while the seams were okay, the fabric was, what I would consider to be, very thin, poor quality fabrics. Items were from India and made in China. I thought I was supporting small American venders. I ask for a return label and with it I got a sincere apology from a very nice customer service person (it's not her fault, she was actually doing her job well) as the higher ups make plenty off of unhappy customers.) I got commentary on how they save ME money by having return shipping, restocking fees and such. Not seeing is since they have my money and I will never see a refund, but that lovely store credit. If you dare to send it back, just know, you will pay them to take it back in restocking fees for that in store credit that rewards them for poor quality. That is the rub, loosing money and still not having anything worth while to show for it. So basically, I paid them $13 to reward their clever business model and I still have a heafty store credit and no desire to buy from them ever again. They get you going and coming. You want it, you pay to get it to you. You don't like it, you pay to give it back. It is a win win for them I bet the restocker is not getting paid for every item they put back on the shelf. I usually just stay away from venders with such policies. I am as mad at myself for not reading the policy first. I would have never ordered from them. Hopefully you can at least go in with your eyes open.My disappointment is a bitter pill since there is money I would like to have back that will be there to pay yet another shipping fee for something I will likely be disappointed in. Stay with children's clothes that you can, verify are made in the US if you can't resist the tutu's. I have seen good stuff for children, but very "similiar" womens can be found for a fraction straight from China on ebay for $5.00 - $10.00. At least there you know you are getting what you are paying for. When you hold up the clothes, the proportions are very small for American sized clothing, so be aware. I ordered bigger and they are still small proportionally to my regular size. Go with the vendors that see the value in a happy customer.

Tip for consumers:
Unless you are 100% certain that you are getting what you want, don't purchase here.

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M Has Earned 11 Votes

M S.'s review of Zulily earned 9 Very Helpful votes

M S.'s review of Jet earned 2 Very Helpful votes

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